Service & Parts Controller - Birmingham City Council at Dennis Eagle

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

36000.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Proactive Problem-Solver, Vehicle Servicing Coordination, Parts Inventory Management, Quote Production, Warranty Claims Processing, Stakeholder Communication, Operational Excellence, Continuous Improvement, Planning Skills, Communication Skills, Organisational Skills, Attention To Detail, Health And Safety Commitment

Industry

Motor Vehicle Manufacturing

Description

Role: Service & Parts Controller - Birmingham City Council Location: Birmingham City Council Hours: 40 hours per week, Monday to Friday 08:00 - 16:30 Salary: Up to £36,000 pa DOE Are you a proactive problem-solver with a passion for keeping things running smoothly? We’re looking for a Service & Parts Controller to take charge of coordinating vehicle servicing and parts supply across multiple Birmingham workshop sites. What you’ll be doing: Coordinating service activities and third-party repairs Managing parts inventory and ordering Producing quotes and processing warranty claims Communicating daily updates to stakeholders Supporting operational excellence and continuous improvement What we’re looking for: Experience in a commercial vehicle workshop or similar environment Strong knowledge of parts and service processes Excellent planning, communication, and organisational skills A keen eye for detail and a commitment to Health & Safety We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role. At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive. Why You’ll Love Working Here: 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week) Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service. Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues. Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans. GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions. Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships. Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme. Care Concierge: Get help navigating the care system with access to a team of dedicated care experts. Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support. My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products. Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions. Please don’t delay your application, this role could be filled at any time for the right candidate. Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.

Responsibilities

The Service & Parts Controller will coordinate vehicle servicing and parts supply across multiple Birmingham workshop sites. Responsibilities include managing service activities, parts inventory, producing quotes, and communicating updates to stakeholders.