Service Planner/Service Scheduler at Contego Environmental Services Ltd
NAD6, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Sep, 25

Salary

0.0

Posted On

05 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

READY TO STEP OUT OF THE ORDINARY? JOIN A TEAM WHERE EVERY DAY IS DIFFERENT.

At Contego, we’re not your typical service provider. We’ve built a reputation for excellence by doing things differently—backed by a growing national footprint and a brilliant brand. Our clients include high-profile names like Brewdog, Nandos, NHS, Sainsbury’s and many more!
As we continue to expand, we’re looking for a Service Planner / Scheduler to take charge of planning and coordinating our pest control services within a dedicated region of the UK. If you have experience in scheduling Planned and Preventative Maintenance and enjoy keeping things organised behind the scenes, this could be the ideal role for you.

Responsibilities
  • Managing and allocating technician workloads across your assigned area to ensure efficient and effective service delivery.
  • Maintaining the daily planning schedule, keeping it up to date and communicating any changes to operational managers.
  • Using our internal system (JobWatch) to oversee technician diaries, route planning, and monitor performance metrics.
  • Scheduling PPM, reactive, and quoted work, making sure appointments align with client SLAs and technician capabilities.
  • Reviewing visit notes and ensuring any follow-up actions or remedial work are communicated and logged properly.
  • Supporting consistent resource coverage by proactively adjusting plans based on business demands.
  • Reporting on performance trends and identifying causes of unproductive time.
  • Collaborating with operations managers during weekly meetings to identify planning improvements.
  • Handling inbound calls and managing CRM entries with accuracy and professionalism.
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