Service PLC Engineer at STOW Group

Lokeren, East Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PLC Programming, Siemens TIA Portal, TwinCAT, Troubleshooting, Industrial Automation, Conveyor Systems, Technical Documentation, Second-line Support, Commissioning, Fault Handling, System Validation, Customer Support

Industry

Industrial Machinery Manufacturing

Description

Company Description Movu Robotics Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics? Job Description As Service Expert, you are the technical owner of the PLC software layer and hardware of the conveyor systems at Movu (MCS/Metafora). You manage and develop the PLC knowledge base to support our field service engineers and remote support as second-line support. You combine deep PLC expertise with a product-oriented mindset. Your Tasks & Responsibilties: Manage PLC-related product knowledge Manage the PLC-related technical data of conveyor systems and make it available in an accessible way for service technicians and the helpdesk Maintain PLC software versions and standards Document diagnostics, fault handling, and recovery procedures Define update and upgrade guidelines Maintain as-built software documentation Second-line support & technical escalations Remotely support the field service team as second-line support Act as the point of contact for PLC-related technical escalations from Service and the first-line helpdesk Analyse PLC/software issues in the field and determine the correct prioritisation towards the Quality Monitoring Board (Movu Q) Participate in the Quality Board and represent Service Operations Take part in a rolling 24/7 support system for teams and customers Troubleshooting & system support Troubleshoot and support existing PLC-controlled systems Analyse software-related malfunctions and system behaviour Support and validate PLC software updates, parameter changes, and bug fixes Support on-site interventions when required (no greenfield development) Training, standards & continuous improvement Support the creation and delivery of PLC-related training for service teams. Act as the point of contact for the latest PLC-related product information Develop and improve structures, tools, and guidelines for how service engineers troubleshoot and maintain PLC systems Monitor the serviceability and stability of PLC software and act as a driving force for improvements in future releases Manage PLC-related technical changes and coordinate the required field actions Collect customer and field feedback on PLC functionality and translate and prioritise this towards Software teams. Qualifications Master’s degree in Automation, Electromechanics, or equivalent through relevant experience Minimum 3 years of experience with PLC systems (programming, troubleshooting, commissioning, or service) Strong knowledge of PLC software; experience with Siemens TIA Portal and TwinCAT is a strong advantage Affinity with high-tech industrial automation solutions and software-driven products (experience with conveyor systems is a strong plus) Hands-on, analytical, and comfortable taking ownership and responsibility Willingness to travel approximately 30% of the time worldwide Good knowledge of Dutch and English; French is a strong asset Not afraid to work hands-on at customer sites Good computer skills (MS Office, Teams) Communicative, customer-oriented, eager to learn, and able to collaborate effectively with cross-functional teams You are willing to participate in our 24/7 standby service and eventually transition into a shift system. Additional Information What do we offer you? A place in an enthusiastic, young organisation with the necessary ambitions The necessary freedom and opportunity to take initiative. An intensive training by experienced people. An attractive salary in an international environment with many benefits: Company car with fuel card/charging pass Group & health insurance Meal vouchers (8€) Net allowances CAO90 Bonus Laptop iPhone + subscription 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total) Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period. Department: Service

Responsibilities

Act as the technical owner of PLC software and hardware for conveyor systems, providing second-line support and managing the technical knowledge base. Responsibilities include troubleshooting system malfunctions, documenting recovery procedures, and coordinating software updates.