SKILLS & EXPERIENCE

• Previous experience within an IT department with service portfolio management related tasks.
• Experience in IT governance within a large or complex organisation.
• Planning & orchestration skills: strategic planning, platform or product lifecycle management, demand management and capacity planning.
• Proven stakeholder facilitation, communication and stakeholder management skills.
• Experienced in managing and delivering through third party suppliers, focusing on business outcomes and employee experience.
• Service management skills: experience with incident management, problem management and change management and ideally ITIL certification.
• Data-savvy: strong data analysis skills.
• Budgeting and financial management skills.

What you’ll get in return

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Insurance
• Work Away Scheme
• Flexible benefits package
• Excellent staff travel benefits

About easyJet
At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.
It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.
We support hybrid working and we spend three days per week in the office.

The Service Portfolio Management Specialist manages either the I&O Platforms or Workplace Products portfolio, ensuring seamless delivery planning, service portfolio optimisation, and portfolio alignment within other portfolios. This role entails critical aspects of service portfolio governance and oversight activities that ensure the coordinated delivery of expected outcomes and value within an agreed timeframe.
Job Accountabilities

Service Portfolio Management

• Portfolio Prioritisation

o Prioritising different activities within the portfolio using clear and well-defined criteria and processes for prioritisation according to value – defined collaboratively with the easyJet Portfolio Delivery Leads

• Portfolio Dependency Management

o Proactively identifying and flagging critical instance of portfolio dependency and their potential effects on value delivery.

• Dependency Management

o Proactively identifying and flagging critical instance of portfolio dependency and their potential effects on value delivery.

• Resource Allocation & Optimisation

o Facilitating the allocation of resources to various initiatives within their portfolio and proactively helping solve conflicts in resource allocation to yield the maximum value for business and IT stakeholders.

• Portfolio Governance

o Run portfolio governance as defined by the Service Portfolio Lead.

o Helping to establish adequate portfolio governance to clarify how portfolio decisions are made and who is accountable for them.

• Portfolio Optimisation

Driving continuous improvement initiatives, such as service improvement activities, automation strategies, process improvements. Establishing standard prioritisation frameworks that help making clear and sometimes difficult decisions. Implementing best practices, and leveraging lessons learned from previous iterations.

• Portfolio Planning

o Planning their portfolio by facilitating the definition of forward-looking roadmaps and by ensuring that these roadmaps are aligned with expected business and IT outcomes.
o Organise the Platform/Product Increment (PI) planning sessions within their portfolio to align delivery roadmaps and manage dependencies within and across teams.