SERVICE PRODUCT MANAGER (F/M/D)

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA

SITE

Ruhrallee 311, 45136 Essen
Your responsibilities and tasks:
Build a better world.
With us.
Do you have a passion for sustainability and innovation? Are you looking for an opportunity to make a meaningful impact on the world? If so, join our GEA Service and Carbon Capture team and be part of shaping a more sustainable future for all.
At GEA, we create cutting-edge carbon capture technologies that enable our customers´ industries like cement, steel, glass, chemical, and bioenergy to accelerate their transition to a low-carbon economy and mitigate climate change. Carbon capture is part of our environmental portfolio which includes the latest developments for emission control applications and waste heat recovery systems.
As a Service Product Manager (f/m/d) for GEA, you will play a crucial role in amplifying our market position and establishing our brand as a leading player in the Carbon Capture industry. Your primary objectives will include to develop and manage service offerings for both existing products and new products to be launched. You will collaborate with cross-functional teams, conduct market research, and leverage customer insights to create and enhance service solutions that meet the needs of our target audience. This role requires a strategic mindset, strong project management skills, and the ability to drive initiatives from idea to implementation. This is a permanent position that offers the opportunity to work in a challenging and dynamic environment with a team of highly skilled professionals. Be part of our entrepreneurial Carbon Capture Solutions team.
Join us in our mission to reshape the way we approach carbon neutrality! Our goal is to build a world where decarbonization isn’t just a mandatory task, but an exciting opportunity for creativity, teamwork, and sustainable advancement. We welcome all candidates who share our passion for this global cause.
Be part of building our future: Mission 26: GEA’s Growth Strategy
Locations: Essen, Germany
Your responsibilities

Bring your extraordinary skills, your creative and collaborative mindset and join a passionate team with a hands-on mentality in an established company. You will develop and promote Service products in combination with groundbreaking technologies in a sector that is projected to grow for several decades, and your contribution will have a direct and positive impact on future generations:

• You will plan and execute the Service product strategy including the development and articulation of a clear service product vision and strategy aligned with overall business objectives
• Collaborate with key stakeholders to ensure service offerings complement and enhance existing and upcoming product lines
• Gather and analyze customer feedback to understand their needs, pain points, and expectations related to service offerings.
• Lead the ideation, design, and development of service offerings for existing and new products.
• Define service features, specifications, and pricing strategies in collaboration with relevant stakeholders.
• Develop comprehensive service contracts outlining terms, conditions, and deliverables.
• Design and handle spare parts packages, upgrades, and preventive maintenance offers to enhance overall service value.
• Work closely with Carbon Capture product development, marketing, sales, and customer support teams to ensure seamless integration of service offerings.
• Collaborate with the sales team to create effective sales tools and collateral for service products.

Your profile and qualifications:

Your Qualifications

• Bachelor’s degree in business, marketing, mechanical or process engineering or a related field; MBA is a plus.
• Proven experience in product management, with a focus on service offerings.
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
• Technology understanding.
• Excellent analytical and problem-solving abilities.
• Effective communication and presentation skills.

Preferred skills

• Familiarity with agile development methodologies.
• Experience in B2B or B2C product management.
• Knowledge of relevant industry trends and emerging technologies.
• Ideally the right candidate comes with knowledge on the carbon capture current developments and future strategies from the market AND with intimacy of Service offerings, but we are seeking for the right mindset to be a great a product manager that works well in a development team with a startup and agile mindset to create fast and scalable outcomes.

What we offer
We offer a dynamic and exciting work environment where you can be part of a team that is making a positive impact on society. As a member of our international team, you will have the opportunity to work alongside talented professionals from around the world who share a common goal. We provide a supportive and collaborative work culture that encourages professional development, and we offer competitive compensation packages that include comprehensive benefits. Join us and be part of our mission to build a better and more sustainable future.
Apply
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Please refer the Job description for details