Service Product Manager-Training at GE HealthCare

Guangzhou City, Guangdong Province, China -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Biomedical Engineering, Customer Training, Product Marketing, Analytical Skills, Communication Skills, Sales Team Interaction, Digital Marketing, Clinical Knowledge, Process Optimization, Project Management, Team Collaboration, Training Development, Customer Experience, Product Strategy, Pricing Strategy, Market Analysis

Industry

Hospitals and Health Care

Description

Job Description Summary 我们正在寻找负责医疗全系列影像设备售后业务的客户培训的产品经理，将支持全国公立及非公业务，根据医疗行业发展趋势及医疗设备的全生命周期管理，收集并分析客户需求，设计新的培训产品及服务内容，确保培训业务的执行落地，促进业务的快速发展。 GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. tex Job Description 角色与职责客户培训是客户服务中非常重要的一环，包含技术，临床和管理等内容，通过发掘历史数据，并学习现有业务发生的规律和商务流程，定义客户培训产品战略和路线图，包括设计新产品方案、流程优化等；根据当下客户服务业务的快速成长特点，将相关产品策略贯彻至前线，并于其它服务产品结合，确保新的培训产品落地与推广；协调不同部门，解决现有培训流程中存在的挑战与漏洞，优化客户体验，更好的传递给客户价值；创建和/或更新用于与产品交流和促进产品提供的产品手册和销售工具。您将与市场营销和网页设计团队合作，更新/增强数字营销工具，以改善用户体验。为销售团队培训，包括产品/市场/商务流程等调整销售工具和理想的销售流程，以优化购买体验负责产品的盈利能力和产品组合的定价，并推动产品成本的计划，针对不同的设备及客户类型定义不同的产品策略和价格政策为产品制定市场营销策略，并衡量项目的有效性管理内外部的培训资源，发展专家及资源库基本资格生物医学工程学士学位或相关学历，或人力资源，管理等相关专业，医学相关领域5年客户培训，产品营销或相关领域经验所需特性有良好的商务影响能力优秀的口头和书面沟通能力具有较强的分析和处理能力有与销售团队，临床团队，工程师团队互动的经验熟悉数字营销和现场营销等方方面面具有较强的英语沟通能力接受全国差旅，时间占比25%左右具有良好的客户沟通和合作能力必须是一个激励者，自我主动者，具备敬业与团队精神 Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.

Responsibilities

The Service Product Manager will design and implement customer training programs for medical imaging equipment, ensuring effective execution and rapid business growth. This role involves analyzing customer needs, optimizing training processes, and collaborating with various departments to enhance customer experience.