Service Quality Associate
at VANGUARD HEALTHCARE PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 28 Apr, 2025 | Not Specified | 29 Jan, 2025 | N/A | Working Experience,Tamil,Malay,Mandarin,Communication Skills,Nursing Homes | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.
REQUIREMENTS
- Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
- Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
- Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
- Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
- Effective interpersonal, engagement and follow-up skills
- Detail-oriented
- Passion for quality and ageing issues
- Good written and verbal communication skills
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Diploma
Proficient
1
Singapore, Singapore