Service Quality Associate

at  VANGUARD HEALTHCARE PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Apr, 2025Not Specified29 Jan, 2025N/AWorking Experience,Tamil,Malay,Mandarin,Communication Skills,Nursing HomesNoNo
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Description:

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

REQUIREMENTS

  • Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
  • Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
  • Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
  • Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
  • Effective interpersonal, engagement and follow-up skills
  • Detail-oriented
  • Passion for quality and ageing issues
  • Good written and verbal communication skills

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Diploma

Proficient

1

Singapore, Singapore