Service Quotes Coordinator - 12 Months FTC at SWARCO Sverige AB

Dacorum, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

29000.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quotation Management, Purchase Order Processing, Invoicing, CRM Systems, Microsoft Word, Microsoft Excel, Customer Service, Stakeholder Management, Administrative Support, Engineer Scheduling, Communication Skills, Organizational Skills, Problem Solving, Time Management, Data Entry, Record Keeping

Industry

Paint;Coating;and Adhesive Manufacturing

Description

Company Description At SWARCO, we are committed to delivering innovative smart mobility solutions that make travel safer, smarter and more sustainable. As part of SWARCO UK & Ireland, EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, supporting customers across the UK with reliable, high-quality service and maintenance. Job Description Service Quotes Coordinator Join SWARCO EVOLT Charging Location: Home Based We're looking for a highly organised and customer-focused Service Quotes Coordinator to join our service team on a 12 Months Fixed Term Contract to cover maternity leave. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has a keen eye for detail, and thrives on providing exceptional administrative and commercial support. What You'll Be Doing As our Service Quotes Coordinator, you'll play a vital role in supporting the day-to-day operations of our Service Team by ensuring quotations, purchase orders and invoicing are managed efficiently and accurately. Your responsibilities will include: Preparing, issuing and managing customer quotations Monitoring outstanding quotations and following up with customers where required Processing customer purchase orders and raising supplier purchase orders Supporting the invoicing process to ensure timely and accurate billing Maintaining accurate records of quotations, orders and invoices Managing shared mailboxes and responding promptly to enquiries Updating CRM systems, databases, spreadsheets and reports Providing administrative support to the EVOLT and SWARCO Smart Charging Service Teams Assisting with engineer scheduling, travel arrangements and uniform administration Supporting communication between customers, suppliers, engineers and internal departments Identifying opportunities to improve processes and enhance service delivery Qualifications What We're Looking For We're looking for someone who is proactive, organised and enjoys working collaboratively to deliver excellent customer service. Essential Previous experience in administration, coordination, customer service or a similar support role Excellent written and verbal communication skills Strong organisational skills with the ability to manage multiple priorities High attention to detail and accuracy Strong customer service and stakeholder management skills Good geographical knowledge Proficient in Microsoft Office, particularly Word and Excel Experience using CRM systems and maintaining accurate records Ability to work independently as well as part of a team Right to live and work in the UK You'll Also Bring A professional and positive approach when dealing with customers, suppliers and colleagues Excellent interpersonal and problem-solving skills A proactive, self-motivated attitude with the ability to use your own initiative The ability to remain calm and organised under pressure A commitment to delivering high standards and continuously improving ways of working Additional Information Why Join SWARCO? At SWARCO, you'll become part of a global business that's helping shape the future of intelligent transport and sustainable mobility. We value innovation, collaboration and personal development, providing our employees with opportunities to grow their careers while making a real difference. We offer a supportive working environment, opportunities for professional development and the chance to work with passionate colleagues who are committed to delivering exceptional service for our customers. SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of gender, disability, religion, ethnic origin or background. Please note: We work exclusively with our approved recruitment partners. We do not accept unsolicited CVs from recruitment agencies, and no agency fees will be paid where terms have not been agreed in advance. #ITS #LI-EW1 Duration of Employment: Fixed Term Contract Department: Other Compensation: GBP 25000 - GBP 29000 - yearly

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Responsibilities

The coordinator manages the end-to-end process of customer quotations, purchase orders, and invoicing to support the service team. They also provide administrative assistance with engineer scheduling and maintain accurate records within CRM systems.