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Service Receptionist at All American Ford Auto Group
Hackensack, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

21.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Scheduling, Time Management, Multitasking, Record-keeping, Payment Processing, Organization, Attention To Detail

Industry

Motor Vehicle Manufacturing

Description
Description We are seeking a friendly and professional Service Receptionist to join our team at a new car dealership. The ideal candidate will be responsible for providing exceptional customer service, managing service appointments, and ensuring a positive experience for our clients. Key Responsibilities: - Greet customers warmly and assist them with their service needs. - Schedule service appointments and manage the service calendar efficiently. - Answer phone calls and respond to customer inquiries. - Maintain accurate records of customer interactions and service requests. - Collaborate with service technicians to ensure timely and effective service delivery. - Process customer payments and handle transactions accurately. - Provide information about dealership services. - Ensure the reception area is clean, organized, and welcoming. Requirements Skills and Qualifications: - Excellent communication and interpersonal skills. - Strong customer service orientation with a positive attitude. - Ability to multitask and manage time effectively. - Proficient in using computer systems and software for scheduling and record-keeping. - Previous experience in a customer service role, preferably in the automotive industry, is a plus. - Detail-oriented with strong organizational skills. - Ability to work in a fast-paced environment. We offer a competitive salary and benefits package, along with opportunities for professional growth within our dealership. If you are passionate about customer service and have a desire to work in the automotive industry, we encourage you to apply.
Responsibilities
The Service Receptionist will be responsible for providing exceptional customer service, which includes warmly greeting clients, managing service appointments efficiently, and handling phone inquiries. They must also collaborate with service technicians, process payments accurately, and maintain an organized reception area.