Service Reliability Manager at Rank Group

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Environment Management, DevOps, Infrastructure Operations, CI/CD Pipelines, Cloud Platforms, Container Orchestration, Scripting, Automation, Communication Skills, Software Development Lifecycles, Test Data Management, Leadership Skills, Strategic Thinking

Industry

Gambling Facilities and Casinos

Description

Company Description Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily. Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software. With offices in the UK, Gibraltar, Malta, Barcelona, Mauritius, South Africa, and Israel and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. Job Description The Service Reliability Manager is a strategic role responsible for overseeing and coordinating the entire lifecycle of the organisation's IT environments. Key responsibilities include: Oversee non-production IT environments, ensuring stability and reliability. Manage environment lifecycle, including provisioning, configuration, and decommissioning. Enforce environment governance policies for usage, access control, and data management. Ensure environment readiness and alignment with release schedules. Coordinate environment-related requests and mediate competing priorities. Communicate with stakeholders to meet project requirements and support strategic objectives. Act as gatekeeper for environment access and deployment approvals. Collaborate with SRE and Incident Management to define and maintain SLOs, SLAs, and SLIs. Drive automation of environment provisioning and configuration. Qualifications Qualifications: 3+ years experience in environment management, DevOps, or infrastructure operations Strong knowledge of CI/CD pipelines, cloud platforms (e.g., AWS, Azure), and container orchestration Proficiency in scripting and automation (e.g., Bash, PowerShell, Python) Excellent communication skills and ability to coordinate across technical teams Understanding of software development lifecycles and test data management Leadership skills to motivate teams, manage competing demands, and make informed decisions Strategic thinking to align environment strategy with business objectives #LI-Hybrid #LI-MN1 Additional Information Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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Responsibilities

The Service Reliability Manager oversees and coordinates the entire lifecycle of the organization's IT environments, ensuring stability and reliability. Key tasks include managing environment lifecycle, enforcing governance policies, and collaborating with stakeholders to support strategic objectives.