WHO WE ARE:

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.
Our culture is centered around improving the lives of our users, something that not only drives our product development but underpins everything we do.
We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:
Discounts & Perks: Generous discounts on company products.
Social: Recognition programs and social events to celebrate our team’s achievements.
Personal Development: Access to professional development programs.
Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
We are currently looking for a Service Repair Technician to join our growing team at our Milwaukee Service Centre in Dandenong South, VIC. The Service Repair Technicians will effectively diagnose, and repair returned products in accordance with the company manufacturer’s warranty and ACCC regulations to support best in class customer experience.
If you have a technical/mechanical aptitude and mindset and enjoy repairing electronic or mechanical products this is your opportunity to become a trained service technician working with market leading brands!

SKILLS AND EXPERIENCE REQUIRED:

• A strong technical/mechanical aptitude and keen interest in repairing electrical products.
• Strong problem-solving skills
• Ability to work to set KPI’s and self-manage time
• Excellent personal presentation and time management skills
• Strong interpersonal skills and computer skills

• Dismantling and reassembling product to make a diagnosis.
• Perform breakdown repairs and preventative maintenance and delivering quality repairs within a timely manner
• Diagnose and troubleshooting faults in power tool products and equipment
• Continuously improving the warranty and service processes looking for ways to streamline where possible
• Ensure product is working according to specifications outlined by the manufacturer
• Provide support and feedback to service operations, compliance and quality departments
• Performing Ad-hoc duties as requested by management
• Ensure compliance with all TTI WHS and company procedures
• Ensure your activities comply with relevant acts, legal demands and ethical standards.