Service Representative-Montreal
Req #4972
Montreal, QC, Canada
Job Description
Posted Tuesday, September 9, 2025, 11:00 PM

WHO WE ARE & WHAT WE DO

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

JOB SUMMARY

The Service Rep is responsible for providing hands-on service to Big Box retail outlets, setting up company displays, merchandising stock, ensuring adequate stock levels are in place and resolving day-to-day customer issues when possible.

ESSENTIAL JOB FUNCTIONS *

• Visits designated stores as scheduled, merchandising inventory, sorts bins and attends to general housekeeping duties.
• Assisting inventory replenishment representatives with duties including sorting, cleaning bins and products
• Help with resets when needed.
• Travel between stores in selected region, to be determined.
• Comply with company policies and procedures.
• Support and follow internal health and safety programs and protocols.
• Perform other duties as assigned by management.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EDUCATION & EXPERIENCE

• High school diploma or equivalent experience.
• 3-5 years in a retail vendor or big box environment or related experience.

COMPETENCIES – KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent computer skills (MS Office) specifically MS Excel and Outlook.
• Performs function with a sense of purpose and a degree of urgency.
• Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
• Strong interpersonal skills with an emphasis on teamwork.
• Excellent organizational, analytical and communication skills (oral & written).
• Travel required.

Please refer the Job description for details