Service Sales at Konecranes

Kota Kinabalu, Sabah, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Business Development, Technical Background, Commercial Knowledge, Customer Relationship Management, Proficiency in MS Office, Understanding of Crane Industry, Service Solutions, Customer Satisfaction, Proposal Preparation, Market Trend Analysis, Preventive Maintenance, Safety Regulations, Service Operations Collaboration, Customer Visits, Sales Strategy Development

Industry

Machinery Manufacturing

Description

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description Role Description: Responsible for driving business growth through proactive sales of industrial service solutions and lifting equipment (overhead cranes and hoists). This position builds and maintains strong customer relationships, identifies opportunities for value-added services, and ensures customer satisfaction through tailored service and equipment solutions. Key Tasks : Develop and execute sales strategies to achieve assigned targets for service contracts, modernizations, spare parts, and new equipment. Identify new business opportunities and expand customer base within the assigned territory/market segment. Prepare and deliver proposals, quotations, and tenders in alignment with company policies and pricing guidelines. Build and maintain strong, long-term relationships with customers at multiple levels. Act as a trusted advisor, understanding customer needs and recommending suitable Konecranes services and equipment solutions. Conduct regular customer visits and follow up to ensure satisfaction and loyalty. Promote preventive maintenance, inspection services, and safety-focused solutions to enhance customer operations. Work closely with service and engineering teams to provide customized upgrade or modernization solutions for cranes and hoists. Stay updated with product knowledge, industry standards, and safety regulations to effectively communicate value propositions. Collaborate with Service Operations, Technical, and Marketing teams to ensure seamless execution of sales strategies. Monitor market trends, competitor activities, and customer needs to provide feedback for strategic planning. Maintain accurate records of sales activities in CRM and prepare timely sales forecasts and reports. Awareness of ISO 14001 & 45001 Standards Qualifications • Diploma / Degree in electrical/mechanical engineering • Valid driver’s license Additional Information Skills & Knowledge: • With/Without work experience in industry-related equipment sales, services sales or relevant. • Basic understanding of crane industry business. • Experience in sales management and business development process. • Sound technical background. • Commercial knowledge. • Must be able to work in confined spaces; elevated areas and at heights. • Must be able to travel locally or outside central region for operational requirements. • Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint. • Experience working with customer relations management (CRM) or similar tools. Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Job Category: Sales Employee Group: Employee Employment Type: Undefined term Full-time/part-time position: Full-time Workplace Type: On-site

Responsibilities

The role is responsible for driving business growth through proactive sales of industrial service solutions and lifting equipment. This includes building and maintaining strong customer relationships and ensuring customer satisfaction through tailored service and equipment solutions.