Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Vaisala is recognized in TIME Magazine’s World’s Best Companies in Sustainable Growth 2025 study. Our team of over 2,400 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don’t have to fit in to belong.
Why join us?
We are seeking a Service Sales Manager in our Burlington, Massachusetts office. This role is responsible for driving revenue growth through the promotion and sale of post-installation services including calibration, validation, maintenance contracts, training, and service-level agreements. This role will work closely with account managers, field service engineers, and customers to identify opportunities, develop proposals, and close service-related deals that enhance customer satisfaction and ensure compliance. This is a hybrid position.

What’s your role?

• Identify and pursue service sales opportunities within existing and new customer accounts.
• Promote service agreements, calibration packages, training sessions, and compliance services.
• Collaborate with account directors and technical teams to develop custom service proposals.
• Maintain a pipeline of service opportunities in CRM and regularly update deal stages.
• Provide accurate forecasting for monthly, quarterly, and annual service revenue.
• Serve as the subject matter expert on all service offerings and value propositions.
• Assist in the renewal process of service contracts and work to prevent churn.
• Represent the company at trade shows, customer meetings, and webinars focused on services (some travel expectations).
• Track market trends and competitor service offerings to inform strategy.
• Ensure all sales comply with internal processes and industry regulations.

What will you bring?

• Bachelor’s degree in Business, Engineering, Life Sciences, or related field (preferred).
• 3+ years of sales or customer-facing experience in technical services, life sciences, or industrial solutions.
• Strong communication, negotiation, and relationship-building skills.
• Experience using CRM tools (e.g., Salesforce, Dynamics).
• Understanding of compliance and calibration standards (e.g., GxP, ISO, FDA) is a plus.

ANTICIPATED SALARY RANGE: $100,000 - $125,000 base salary with an annual 25%-50% sales bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below. Please note that applications sent via email cannot be processed due to privacy reasons. The recruitment process consists of 3 or 4 meetings, including a discussion with the team members.
Ready to take every measure for the planet? Apply at the latest on August 31st, 2025 via the application form.
Our Vaisala solutions contribute to societies and people’s lives in over 150 countries – and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world. We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference!

• Identify and pursue service sales opportunities within existing and new customer accounts.
• Promote service agreements, calibration packages, training sessions, and compliance services.
• Collaborate with account directors and technical teams to develop custom service proposals.
• Maintain a pipeline of service opportunities in CRM and regularly update deal stages.
• Provide accurate forecasting for monthly, quarterly, and annual service revenue.
• Serve as the subject matter expert on all service offerings and value propositions.
• Assist in the renewal process of service contracts and work to prevent churn.
• Represent the company at trade shows, customer meetings, and webinars focused on services (some travel expectations).
• Track market trends and competitor service offerings to inform strategy.
• Ensure all sales comply with internal processes and industry regulations