Service Sales Officer - Junior at KONE

Suzhou City, Jiangsu, China -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Consultative Selling, Market Screening, Sales Strategy, Project Management, Collaboration, Tendering, Negotiation, CRM Documentation, Customer Needs Analysis, Sales Reporting, Influencing, People Flow Solutions, Digital Solutions, Sales Support

Industry

Industrial Machinery Manufacturing

Description

Create Demand and Customer relationship management • Proactively engaging with customers and influencers, create and build relationships in early phases of the customer journey and discover customer needs using consultative/value selling methods. • Can receive certain leads from Sales Specialists and marketing and is also expected to do proactive screening of the market and also screening our own customer base by using KONE analysis tools. • Meet customers up to their management level with local sales teams and articulate the value KONE can bring to their projects and how KONE’s solutions help customer to differentiate and be successful. • Maximize KONE’s hit-rate and profit margin by constantly seeking opportunities to accelerate sales of new solutions and services. With early influencing, increase the number of projects with KONE spec in RFQs. • Create and implement an actionable sales ramp-up plan for the solutions in focus as well as for timely and accurate reporting • Seek to understand customer needs holistically, consult customers and co-create best fit People Flow solutions. Collaboration with Sales Team and Customer Solutions Engineering (CSE) Team • Collaboration with CSE in medium and large complexity projects or when digital solutions (e.g. API, Residential Flow) are included. • Gather and document (e.g. to CRM) relevant information about market and competitors from the field. • Ensure clear project handover to salespeople according to Global/FL policy to close the deals. • Support Sales Team in tendering and negotiations as needed. • Keep the local salespeople and project managers up to date of the early engagement sales activities and progress. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Service Sales Officer - Junior is responsible for creating demand and managing customer relationships by engaging with customers and understanding their needs. They will collaborate with local sales teams and the Customer Solutions Engineering Team to maximize sales opportunities and ensure project handovers.