This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.

FUNCTIONAL REQUIREMENTS & COMPETENCIES:

• Confident in communicating professionally and effectively with both customers and internal stakeholders with the ability to set and manage expectations.
• Capability to remain calm and controlled within pressurized circumstances, whilst maintaining the level of urgency.
• Disciplined, independent in executing tasks, but also a strong team player
• Highly organized with a very strong attention to detail.
• Take ownership and be accountable.
• Strong customer focus and results oriented.
• Self-motivated with a high level of initiative.
• Ability to recognize and escalate potential issues in a timely manner engaging the right counterparts ( locally – regionally – globally both technical / quality / commercial).

QUALIFICATIONS & EXPERIENCE:

• This position requires a technical degree or equivalent through experience.
• Minimum 8 years of relevant sales service experience.
• Previous experience working within Technical Service teams in a regional/global environment.
• Ability to prioritize and communicate effectively both within the Regional / Local Service and the Commercial.
• Customer facing skills.
• Ability to manage through people.
• Ability to identify continuous improvement opportunities.

• Identify and capitalize on commercial opportunities ensuring a uniform understanding of the Technical Services commercial offering and service value proposition across the geography and deliver or exceed on the agreed sales targets.
• Submit accurate weekly forecasts based on intelligent and realistic pipeline management along with any other reporting requirements.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.
• Provide input on new markets, new product introductions, and existing products or supplies.
• Promote and establish education of the company’s products and/or services.
• Manage and respond to customer concerns and problems.
• Translate the results of the market insights into a clear prioritization of sales action.
• Lead price & contract negotiations to successfully close customer deals.
• Conduct Regular Business Reviews with customers when it is applicable.
• Ensure repeat contract renewal by understanding customer buying decisions making process & patterns.
• Collaborate with tender & contract departments managing large scale tender and / or contract sales cycle of his accounts.
• Closely collaborate with Business Units to gain new opportunities.