Service Secretary -Land Rover Santa Monica at Sonic Automotive

Santa Monica, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

23.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workflow management, Document filing, Record keeping, Repair order processing, Warranty payment processing, Phone coverage, Administrative support, Front desk operations, Communication skills, Mechanical knowledge

Industry

Retail Motor Vehicles

Description

Company Description At Land Rover Santa Monica, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Salary: $23.00/ hour, based on experience (The Service Secretary position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $23.00/hr.) Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Job Description The Service Secretary is responsible for managing and dispatching the workflow through the technician shop from the service advisors on the service drive. Technician tracking reports and other tasks will be included in the duties. Duties and Responsibilities: File and scan documents to maintain accurate and organized records Efficiently collect ROs from service drive Close repair orders (ROs) in a timely and accurate manner Process extended warranty payments according to company procedures Provide phone coverage and assist with incoming calls as needed Support general administrative and front desk operations · Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications · High school diploma or the equivalent. · Ability to read and comprehend instructions and information. · Two years of experience in a dealership position. · General knowledge of vehicle mechanical operations. · ASE certification preferred. · Sales experience preferred. · Professional personal appearance. · Excellent oral and written communication skills. · All applicants must be authorized to work in the USA · All applicants must perform duties and responsibilities in a safe manner · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's eas Additional Information It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines. SHL Package: Sonic Customer Service and Admin Dealership: 476 - Jaguar LR SM

Responsibilities

The Service Secretary manages and dispatches workflow through the technician shop and handles repair order processing. They are also responsible for maintaining accurate records, providing phone coverage, and supporting general administrative operations.