Service Specialist at Grill Hero
Aurora, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

06 Nov, 25

Salary

18.0

Posted On

07 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quotas

Industry

Marketing/Advertising/Sales

Description

QUALIFICATIONS:

  • 1+ years of experience in a service-based or customer-facing role (field sales, trades, or technical service preferred).
  • Strong verbal communication and problem-solving skills.
  • A track record of exceeding goals or quotas in a service/sales environment.
  • Ability to work independently and manage your day in the field.
  • Valid driver’s license and reliable vehicle.

How To Apply:

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Responsibilities

CORE RESPONSIBILITIES

  • Perform grill and appliance cleanings, minor repairs, and maintenance services.
  • Confidently communicate service benefits and recommend relevant add-ons or upgrades.
  • Identify and convert upsell opportunities to meet team and personal performance goals.
  • Ensure each customer receives a 5-star experience from arrival to wrap-up.
  • Provide feedback from the field that helps improve operations and customer experience.
  • Maintain equipment and vehicle cleanliness and readiness.
  • Accurately document job notes, photos, and customer interactions.
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