Service Specialist at IST Management Services

Rosemont, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

19.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Mailroom Operations, Facility Support, Microsoft Teams, Hospitality, Administrative Duties, Log Maintenance, Record Keeping, Shipping & Receiving, Supply Ordering, Data Entry, Word Processing, Filing, Typing, Attention To Detail, Safety Procedures

Industry

Outsourcing and Offshoring Consulting

Description

Overview IST Management is seeking an Office Services Associate for the Rosemont team! The Office Services Associate is responsible for providing Corporate mailroom, Facility and support services on-site in a professional office team environment. Ideal candidates are customer focused, possess prior relevant experience, are tech savvy, and are willing to train as necessary. Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions. HOURLY RATE OF PAY: $18.00 - 19.00 Hourly Monday - Friday - 8am -5pm (no weekends) IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Responsibilities Microsoft Teams Experience a Plus Conference Room/Hospitality Light admin duties in maintain daily logs and records Operating mailing, copy and fax equipment Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned Shipping & Receiving Ordering supplies Updating employee lists Pick-up and deliver mail, parcels, copy jobs and faxes to customers Lift large bundles of mail, overnight packages and shipments of paper Handle time-sensitive material like confidential, urgent packages Maintain copier equipment Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to business procedure guidelines Take direction from supervisor or site manager Participate in cross-training Maintain all logs and reporting documentation; attention to detail Adhere to all safety procedures Perform other tasks as assigned Qualifications High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management Customer Service/ Hospitality/ Retail background preferred Professional appearance and demeanor Keyboarding and windows environment PC skills Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Competency in performing multiple functional tasks Ability to meet employer's attendance policy A valid drivers license and access to reliable transportation to and from work Lifting up to 55 pounds IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

The associate will manage corporate mailroom, facility, and support services, including handling mail, packages, copying, and administrative tasks like maintaining logs and ordering supplies. This role requires maintaining high levels of customer care while demonstrating a friendly and cooperative attitude in a high-volume environment.