Service Specialist at Taylor Bank

Cape Charles, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

22.89

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Banking operations, Deposit processing, Account maintenance, Debit card issuance, Digital banking navigation, Product referrals, Administrative tasks, Microsoft Office Suite, Communication skills, Professional appearance

Industry

Banking

Description

Description HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY At Taylor Bank, everything we do is about serving our community and building strong customer relationships. WE ARE SEEKING: A full-time Service Specialist with great people skills to service customers in our Cape Charles, Virginia branch location. You will also be required to float to our Onley, Virginia Branch on a regular basis, as needed. YOU WILL BE RESPONSIBLE FOR: Processing Customer deposits and withdrawals Account maintenance, such as address changes Issuing debit cards Responding to routine account inquiries Assisting customers with digital banking navigation Explaining products and services and making appropriate referrals Supporting day-to-day administrative and operational tasks Additional tasks as assigned WHAT YOU BRING: High School Diploma or equivalent; Associate degree preferred Prior customer service experience Prior banking experience a plus Familiarity with Microsoft Office Suite (Word, Excel) Strong communication skills A professional appearance WHAT WE OFFER: Strong growth opportunities. A friendly, collaborative work environment. An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more. This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance. TAKE THE FIRST STEP! Click the Apply button to access the online application, then complete a brief required assessment found HERE. Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.

Responsibilities

The Service Specialist is responsible for processing customer transactions, maintaining accounts, and assisting with digital banking navigation. They also support daily administrative tasks and provide product information to customers.