Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service Supervisor at CUMMINGS INC

Lae, Morobe, Papua New Guinea -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Technical Support, Complex Repairs, Preventative Maintenance, Coaching, Documentation, Sales Opportunities, Health Safety, Environmental Policies

Industry

Motor Vehicle Manufacturing

Description

GPP Database Link Job Summary: Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site. Key Responsibilities: Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Escalates unresolved issues to product specialists or supervisor. Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Service Supervisor is responsible for establishing productive customer relations and executing complex repairs at customer sites. They also coach technicians and ensure adherence to health and safety policies.