Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service Supervisor at CUMMINGS INC

New Hudson, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Team leadership, Service logistics, Repair scheduling, Technical support, Quality control, Customer service, Continuous improvement, Warranty management, Field service, Engine maintenance, Power generation equipment

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented Service Supervisor to join our team specializing in Service for our Operations Unit in New Hudson, MI. Job Summary: Supervises employees who install, service, and repair equipment and machinery. In this role, you will make an impact in the following ways: * Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules. * Communicate repair plans clearly to Technicians, aligning them with customer quotes. * Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement. * Support Technicians with first-level assistance and escalate technical issues when necessary. * Manage service logistics to ensure safety, quality, and efficiency in operations. * Review and develop quotes for accuracy, keeping customers informed of repair status and changes. * Participate in continuous improvement by refining processes to meet evolving customer and organizational goals. * Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Service Supervisor coordinates Service Technicians and Team Leaders to ensure efficient repair schedules and high-quality service delivery. They also manage service logistics, develop repair quotes, and maintain customer satisfaction by addressing technical issues and warranty concerns.