Service Supervisor - DDD at Hawaii Behavioral Health

Hilo, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

30.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Programmatic Compliance, Administrative Compliance, Personnel Compliance, Caseload Management, Supervision Notes, Client Onboarding, Provider Shadowing, Individualized Plan Development, Data Logging, Safety Crisis Planning, Provider Training, Communication, Service Coverage, Direct Service Worker Supervision, Documentation, Policy Adherence

Industry

Mental Health Care

Description

Join Our Team as a Service Supervisor – Make a Difference Every Day! About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives. Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A’ohe hana nui ka alu’ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii’s children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: * Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. * Carries a caseload to meet the needs of HBH. * Completes supervision notes in a timely manner. * Greet and meet with new clients and providers when a new provider s matched to a client. * Coordinates at least 1 hour of shadowing of new providers before start of service. * Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. * Develops Safety Crisis Plan for clients as needed. * Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. * Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. * Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. * Provides administrative assistance to Program Coordinator and DDD Program Manager. * Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. * Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. * Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. * Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. * Attends all required trainings. * Adheres to HBH administrative guidelines working timesheet and service logs. * Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. * Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. * Performs other duties as assigned. REQUIREMENTS: * Bachelor's degree from an accredited college or university in Social Sciences or education, or * Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly * Current TB clearance * First Aid and CPR training * Criminal history check * Traffic Abstract PHYSICAL REQUIREMENTS * Observe, see, hear, and respond to client's needs, emergencies and conflicts. * Able to stoop, kneel, bend at the waist and reach on a daily basis. * Able to frequently stand, sit and walk. * Able to run after client occasionally. * Handle the responsibilities and routine stress often associated with providing childcare services. * Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. * Individual will be exposed to inside and outside environmental conditions. * If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: * Competitive Pay (Biweekly) * Ongoing training/supervision * Opportunities for advancement * Medical and dental coverage

Responsibilities

The Service Supervisor manages programmatic, administrative, and personnel compliance for the DD/ID Medicaid Waiver Services Program, which includes coordinating daily services, maintaining a caseload, and developing client plans. Responsibilities also involve training direct service workers, maintaining communication with stakeholders, and providing necessary coverage when staff are unavailable.