Service Supervisor - Harbor Pointe at General Services Corp.

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC Repair, Plumbing, Carpentry, Electrical Skills, Customer Service, Supervision, Quality Control, Budget Management, Inventory Management, Communication, Problem Solving, Initiative, Safety Compliance, Team Leadership, Service Operations, Regulatory Compliance

Industry

Real Estate

Description

Description Join our team at General Services Corporation, where we have provided First Class Service since 1971. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on collaboration and open communication. We believe in nurturing your skill growth and aspirations for professional development. At GSC, we celebrate First-Class excellence, encourage innovative thinking, and have fun while doing it! Embark on a rewarding journey with us, where every day is an opportunity to make a positive impact and become part of a diverse team, united by shared values and strong bonds. Supervise the following service employees: Service technicians, carpenters, lifeguards/pool attendants, and regional tradesmen when in his/her area, in conformance with the HazCom Program, the Respiratory Protection Program, the Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold and Meth, and the Asbestos Work Practice Manual. . Supervise all service on-site operations including, but not limited to regular service, turnover service, vehicles, beepers, equipment, paper flow, and communication in conformance with the HazCom Program, the Respiratory Protection Program, and the Service Supervisor (continued...) Page 4 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Emergency Response Plan, the O&M Plans for Lead, Asbestos, Mold, and Meth, and the Asbestos Work Practice Manual. Supervise service request completion to include maintaining an acceptable level of completed work orders. Ensure that all inspection reports are completed before the next inspection, or at the discretion of the Regional Property Manager. Provide quality control, revie,w and make suggestions on major equipment acquisitions. Review new products as well as service and turnover procedures. 8. Supervise regular annual inspections for the condition of Presumed AsbestosContaining Materials (PACM’s), Lead-Based Paint (LBP), smoke alarms, and any other items as designated by the Regional Property Manager Conduct all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company’s Customer Service Program and philosophy. Ensure adherence to all company policies and procedures. Hands-on supervision and administration of the Service Department Oversee the service staff while ensuring the prime physical condition of the community. Provide prompt customer service to Residents. Enforce adherence to environmental and OSHA regulation policies and procedures. Statistical reporting and budget responsibilities Delegate work orders, schedule turns, and order supplies as needed. Review computerized purchase orders/budget reports. Assist Property Manager in responding to all service-related complaint letters and legal resident-related problems. Service Supervisor (continued...) Page 2 EMPLOYEES ARE PEOPLE FIRST, TOO! Revised May 2008 Review and analyze Property Manager’s Daily Report (432A). Review and analyze the Service Supervisor’s Daily Report. Supervise the preparation of and accountability for the following budgets and ensure operation within budget limits: a. Area Apartments —ordinary Operations Cash Flow for related accounts. Review, understand, comply, and ensure compliance with the Operations and Maintenance (O&M) Plans for Lead-Containing Coatings (Lead), Asbestos Containing Materials (Asbestos), Mold and Moisture Control (Mold), and Methamphetamine Laboratory Decontamination and Re-occupancy (Meth), the Asbestos Work Practice Manual, the Respiratory Protection Program, the Emergency Response Plan and the Hazard Communication (HazCom) Program. Implement all O&Ms and Programs at the property level. Implement and enforce work practices as outlined in the O&M Plans, Programs, and Asbestos Work Practice Manual, as applicable. Participate in, implement, and enforce requirements of the Respiratory Protection Program. Respond to all questions regarding Asbestos, Lead, Mold, and Meth. Implement Material Safety Data Sheet (MSDS) recommendations for the HazCom Program. Inventory: a. Adhere to Company Inventory procedures. b. Ensure service personnel understand and adhere to company policy regarding Inventory procedures. Other duties as assigned. Requirements • Have at least 3 years' experience in HVAC repair, plumbing, basic carpentry, and electrical skills. • Must be EPA Certified (Type 2 or Universal). • HVAC installation experience, and HVAC troubleshooting experience. • Have a valid driver's license.• Passing a criminal background check is required. • Ability to lift 100 lbs. • Spanish language skills are a plus. • Initiative and customer service skills. • Must be 18 years of age or older Preferred Requirement Experience with Market Rate Properties GSC Cares about your health and well-being and we provide the following benefits: • Health, Dental, and Vision Coverage. • 401(k) Retirement Savings Plans. • 25% Employee Rental Discount at any GSC property. • Paid Holidays, Paid Sick and Paid Vacation. • Health Savings Account with Match. • Maternity Leave.• Employee and Dependent Care Assistance Programs. • Short- and Long-Term Disability Insurance. • Life, Critical Illness, Accident, and Cancer Insurance Plans. • Pet Insurance. • Identity Theft Protection. • Legal Resources. A valid driver's license and proof of insurance are required, along with a passing criminal background check and pre-employment drug testing. EOE-GSC is proud to be an equal opportunity employer and does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor

Responsibilities

Supervise service employees and oversee all on-site operations, ensuring compliance with safety and service standards. Provide quality control, manage service requests, and maintain communication with customers and staff.