Service Supervisor, Home Care at BAYADA Home Health Care

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

22.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Excellence, Reliability, Interpersonal Skills, Health Care Experience, Social Service Experience, PC Skills, Client Advocacy, Community Resource Development, Team Collaboration, Client Satisfaction Monitoring, Care Plan Management, Social Needs Identification, Documentation Skills, Outreach Activities, Trust Building

Industry

Hospitals and Health Care

Description

Job details Pay $20 - $22 an hour Job type Full-time Benefits Pulled from the full job description Tuition reimbursement Health insurance 401(k) matching Vision insurance Dental insurance Life insurance Employee assistance program Full job description Are you ready to love what you do?! BAYADA Home Health Care is seeking a full time Service Supervisor for our Home Care office in Scottsdale, AZ. POSITION SUMMARY: This position includes a unique opportunity to act as a non-clinical field supervisor (where applicable), a client advocate and a community resource. You will work closely with interdisciplinary office teams to effectively monitor and assist in client and employee satisfaction, the quality and safety standards of our personal care services and assist with social determinant issues that impact our client’s health and welfare. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability Demonstrated record of strong interpersonal skills Demonstrated track record of successfully taking on more responsibility with positive results and ambition to grow past current position. Prior health care, and/or home or social service experience preferred. Competence in basic PC skills required to perform job functions. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA and The BAYADA Way Conduct supervisory visits of non-medical staff in the clients’ homes and in the community. Ability to establish positive supportive and trusting relationships with and among clients, field staff and colleagues and work collaboratively and effectively with an interdisciplinary management team. Ensure field staff have completed all required competencies and documentation to provide required services. Visit clients in their home as required to: Obtain feedback and ensure client and employee satisfaction Ensure care plan is carried out as written Report any service deviations or care plan requests from the client to the clinical manager and/ or client service manager. Identify and assist our client’s in resolving unmet social needs Document all pertinent situations and interactions with clients, families, physicians, case managers and other care providers, to ensure adequate coordination and continuity of service. Develop community relationships and participate in outreach activities. Highlights: Full time, hourly position at $20-22/hour. BAYADA offers benefits plans that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, tuition reimbursement and employee assistance program Advancement opportunities/Growth potential Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!! #LIRX #JoinBAYADA-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. The BAYADA Way The BAYADA Way® is our guiding philosophy, it’s what keeps us together and sets us apart. Its core values — compassion, excellence, and reliability — are in everything we do. From believing our clients come first and our employees are our greatest asset, to demonstrating exceptional care and kindness, The BAYADA Way® serves as our “true north.” It helps us deliver on our founding principle: health care gets better when people get better care at home. 3 Things You Should Know About BAYADA We're Invested in Our People Our commitment to our employees’ success extends beyond words—it's ingrained in our organizational culture. We understand that when our caregivers thrive, our clients receive the highest quality of care. That’s why we’re constantly investing in our team members, providing comprehensive training, fostering a supportive work environment, and ensuring they have everything necessary to deliver exceptional one-on-one care. What Sets BAYADA Apart Our caring culture, built on the guiding principles of The BAYADA Way®, creates an environment of welcoming, belonging, and trust. Unlike other organizations that measure success by products sold or services rendered, we measure ours by employee connectedness. And that’s where you come in. BAYADA is a place where you can feel at home. We welcome you for your passion, value you for the skills you bring and the ones you build, and recognize and reward you for the hard work you do. We’re a close-knit community that cares about you and wants you to be happy here. We promise to treat you with respect, dignity, and fairness. We’ll match you with the right clients, to help ensure you benefit the most from your work — and you’ll always have the guidance and support you need, even in challenging moments. We’ll provide training and resources to help you grow and advance in your career. And we’ll do our best to ensure a good work-life balance, with flexible scheduling to help find what works for you. BAYADA was founded on the principle that health care gets better when people get better care at home. From nursing to office jobs, therapy to database management, BAYADA has a home for you. What It Means To Be a Nonprofit You want to make an impact on someone’s life every day — and so do we. As a nonprofit, we channel all our energy into our mission, upholding our quality of care and extending our reach to touch more lives in more places. BAYADA Home Health Care Hero Program The National Hero of the Year Award is part of BAYADA's Hero Program, which recognizes and rewards those who exceed the highest standards of quality care and work ethic at an office, division, and national level. Heroes are nominated by their colleagues and clients and recognized at BAYADA's Annual Awards Weekend each spring. You are Supported From your very first day at BAYADA, you'll receive the training and support necessary to tackle every situation with confidence. And as a nonprofit, we’re uniquely situated to reinvest in supporting our people, offering continuing education opportunities to help you expand your skills, reinforce your knowledge, and grow in your career. When you're part of BAYADA, we’ll do our best to give you everything you need to love what you do. Our People Are Game Changers At BAYADA, we believe that our people are the heart of our organization. They are not just employees but game-changers who drive our mission forward, and we’re committed to investing in their well-being and success. World-Class Training BAYADA offers best-in-class training and advancement resources to support our employees in reaching their educational and professional goals. We believe in the importance of continuing education to improve client care, increase job satisfaction, and enhance performance to empower our people to lead confidently. Our Training Philosophy and Approach Our training philosophy is pretty simple: We know you want to continuously improve your skills and grow your career, and we want to support you on that journey. We’ll do our best to provide career pathways and help you reach your career goals. We want you to have a future here — and we’ll do everything we can to help you create it. BAYADA University Our in-house education and training program, BAYADA University, enables our employees to customize courses for their professional growth. Learning happens both online and in state-of-the-art training centers. Employees can take advantage of our numerous paid training programs or pursue a degree online through one of our partnering higher education institutions. BAYADA Presidential Scholarship Every year, BAYADA’s Presidential Scholarship is awarded to deserving BAYADA clinicians dedicated to their profession and looking to enhance their career path. To reinforce our dedication to The BAYADA Way and its core value of excellence, our Presidential Scholarship serves as a testament to our commitment to providing the highest quality of care to our clients. We award thousands of dollars in scholarships each year — one more way we support our people. Company details Headquarters Moorestown, NJ Employees 10,000+ As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Responsibilities

The Service Supervisor will conduct supervisory visits of non-medical staff in clients' homes and ensure the quality and safety standards of personal care services. They will also develop community relationships and assist clients in resolving unmet social needs.