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Service Supervisor at Reco Equipment Inc

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

55000.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workflow Coordination, Work Order Management, Customer Service, Scheduling, Google Workspace, Microsoft Office, Organizational Skills, Communication Skills, Multitasking, Attention To Detail

Industry

Machinery Manufacturing

Description

Description Service Supervisor Location: Indianapolis, IN Status: Full-Time | Salary | Benefits Eligible About RECO Equipment Inc. RECO Equipment Inc. is a full-line distributor of heavy and compact equipment, offering new, used, and rental equipment supported by strong Parts and Service departments across our branch locations. At RECO we value employees who are: Authentic | Hard Working | Professional | Loyal | Customer Oriented Position Summary The Service Supervisor is responsible for overseeing the daily operations of the Service Department, supporting technicians, coordinating workflow, managing work orders, and ensuring excellent customer service. Working closely with the Operations Manager, this role helps maintain efficiency, accuracy, safety, and customer satisfaction throughout all service operations. Requirements Key Responsibilities Coordinate daily service operations, scheduling, and workflow Create, manage, and close service work orders accurately Support technician scheduling and communication Coordinate with Parts, Operations, and Office Support teams Maintain organized service documentation and records Communicate with customers regarding service updates and scheduling Ensure compliance with company safety policies and procedures Support multi-branch service coordination as needed Qualifications Strong organizational and communication skills Ability to multitask in a fast-paced environment Customer service focused with strong attention to detail Proficient with Google Workspace and Microsoft Office Ability to learn internal systems and manufacturer platforms Valid driver’s license required Why Join RECO? RECO Equipment offers a team-oriented environment, competitive compensation, benefits eligibility, and opportunities for professional growth within a respected industry leader.

Responsibilities

Oversee daily operations of the Service Department, including coordinating workflow and managing service work orders. Support technicians and collaborate with Parts and Operations teams to ensure efficiency and customer satisfaction.