Service Support Administrator at Nordomatic
Reigate, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

0.0

Posted On

09 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

If you want to join one of the leading BMS companies in the UK, we are recruiting for a Service Support Administrator.
You will be rewarded with an attractive salary, together with a varied benefits package.

Providing support to a busy operations team you will be responsible for provision of overall support to include:

  • Inputting customer contracts onto an internal system, including any customer specific requirements
  • Co-ordinating the administration of additional works and emergency call outs
  • Scheduling emergency call outs
  • Invoicing service maintenance work
  • Answering all incoming calls
  • Meeting visitors
  • Receiving deliveries and distributing parts appropriately
  • Dealing with customer requests e.g. reports
  • Monitoring the administration inbox

Suitable candidates will have experience in a similar role, ideally within a service industry.
A good IT background is essential, to include Word and Excel.

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Nordomatic is committed to shaping a smarter and more sustainable future for everyone. We are The Brain of The Building, and by combining our vast experience in system integration with visionary and smart software solutions, we are the global impact pioneer spearheading the necessary change, digitalizing the BMS industry.

Responsibilities
  • Inputting customer contracts onto an internal system, including any customer specific requirements
  • Co-ordinating the administration of additional works and emergency call outs
  • Scheduling emergency call outs
  • Invoicing service maintenance work
  • Answering all incoming calls
  • Meeting visitors
  • Receiving deliveries and distributing parts appropriately
  • Dealing with customer requests e.g. reports
  • Monitoring the administration inbo
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