Service Support Assistant at Candidate Experience Site - Department of Internal Affairs

Derby, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

76000.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Executive support, Administrative support, Diary management, Meeting coordination, Board operations support, Documentation preparation, Financial administration, Invoicing, Purchase orders, Communication, Relationship building, Time management, Attention to detail, Confidentiality, Office systems

Industry

Government Relations Services

Description

About Us | Mō mātou Join the Partnerships and Commissions | Te Aukaha branch and help deliver services that truly matter! The Survivor Experiences Service provides a safe, trauma‑informed and culturally responsive space for Survivors of abuse in state and faith‑based care to share their experiences and access support. Since launching in 2023, the Service has played a crucial role in facilitating healing, supporting Survivors to locate personal records, and building trusted relationships with Māori, Pacific Peoples, disabled people, and Deaf communities across Aotearoa. From July 2025, our focus is on strengthening enduring partnerships and ensuring our core services continue to meet Survivor needs — guided by listening, care, and collaboration. Our work is grounded in the principles of Te Tiriti o Waitangi and the spirit of service to our communities. The role | Te tūnga We’re looking for a highly organised and professional Service Support Assistant to provide dependable and confidential executive and administrative support to the Executive Director, Leadership Team, and Board of the Survivor Experiences Service. Based in Wellington, this role is central to keeping the Service running smoothly — managing diaries and meetings, supporting Board operations, preparing high‑quality documentation, and overseeing financial and administrative processes. You’ll be a trusted partner who anticipates needs, manages competing priorities with confidence, and enables leaders to focus on delivering impactful outcomes for Survivors. This is a busy, varied role ideal for someone who thrives in a fast‑paced environment, values teamwork, and takes pride in delivering high‑quality support. What you bring | Nōu te rourou You’ll bring a mix of experience, capability, and personal attributes, including: * Proven executive and administrative support experience, ideally in a fast‑paced or complex organisation * Exceptional organisation and time‑management skills, with the ability to juggle competing priorities and meet deadlines * Strong communication and relationship‑building skills, working confidently with senior leaders, boards, and diverse stakeholders * High attention to detail and professionalism, including experience preparing documents, minutes, and correspondence to a high standard * Sound financial and systems capability, including invoicing, purchase orders, and confidence using office and financial systems * A proactive, flexible, and service‑focused approach, with integrity, discretion, and a positive “can‑do” mindset For you | Mōu At the Department of Internal Affairs, we are committed to offering a collaborative and innovative culture where your perspective and ideas will be welcomed. We want our people to thrive within a culture of best practice, while being able to set and achieve goals and being encouraged to challenge the status quo. To learn more about the diverse, important mahi we do at the Department and see why we're a great place to work check out our website https://www.dia.govt.nz/ [https://www.dia.govt.nz/] Benefits - About Internal Affairs - Careers with us - Benefits - dia.govt.nz [https://www.dia.govt.nz/About-Internal-Affairs---Careers-with-us---Benefits] The appointing range for this role is $61,072 - $76,000. To review the full job description, please click here. [https://www.dia.govt.nz/job-description/ServiceSupportAssistantJune25final/$file/ServiceSupportAssistantJune25final.pdf] How to apply | Me pēhea te tuku tono We are unable to accept applications via email. Please click the apply button to submit your application. We're committed to ensuring our application process is accessible to everyone. Please let us know if there is any support, we can provide to ensure the process is accessible to you.  Applications for this role close Friday 1 May 2026. Please also note that you must have the legal right to live and work in New Zealand to be considered for this role. If you have any questions, please email Polly Martin- Polly.Martin2@survivorexperiences.govt.nz

Responsibilities

The Service Support Assistant provides executive and administrative support to the Executive Director, Leadership Team, and Board. Key duties include managing diaries, coordinating meetings, overseeing financial processes, and preparing high-quality documentation.