Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here’s what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate’s shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job description
Join a leading global company specializing in advanced powder packaging equipment and integrated solutions.
We are expanding our internal service team and looking for a Service Support Engineer to strengthen our operations. Our team is responsible for preparing and executing services and upgrades for both national and international clients across Europe and the Middle East.
Your Role
As a Service Support Engineer, you will be the daily point of contact for internal and external clients regarding service and upgrade projects. You will be responsible for preparing quotes, organizing service visits, and communicating effectively with clients. Your ability to listen, ask the right questions, and analyze technical issues will be key in ensuring high-quality service.
In this role, you will collaborate with a team responsible for spare parts management, service planning, and execution. Our work environment values teamwork, involvement, and proactive communication. We operate using MS Office and an ERP system, and while the international working language is English, Dutch is primarily spoken within the team.
Responsibilities
Prepare and calculate service quotes.
Diagnose and resolve technical issues for clients.
Procure necessary materials for service and maintenance.
Process administrative tasks related to quotes and service orders.
Review and follow up on service reports.
Provide technical support to internal and external service staff.
Maintain close communication with Sales Engineers within the service area.
Support field service teams by offering additional technical information when needed.
What We Are Looking For
Education: MBO4 or HBO level with technical experience.
Experience: 4-6 years in a similar role.
Language Skills: Proficiency in English (spoken & written), Dutch is a plus.
Communication: Comfortable with phone-based communication and technical discussions.
Problem-Solving: Enjoys analyzing technical manuals and troubleshooting.
Flexibility: Adaptable and open to challenges.
Technical Affinity: Strong interest in engineering and service solutions.
Customer-Focused: Passion for supporting customers and resolving issues.
Resilience: Ability to handle peak workloads and difficult situations with a problem-solving mindset.
Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics

Please refer the Job description for details