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Service Support Representative at Moxxie
Murray, Utah, United States -
Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Interpersonal Skills, Organizational Skills, Time Management, CRM Software, Microsoft Office Suite, Customer Service, Sales Support

Industry

Retail Motor Vehicles

Description
Description We are seeking a motivated and customer-oriented Business Development Center (BDC) / Service Support Representative to join our dealership team. The ideal candidate will be responsible for handling inbound and outbound communications, engaging with potential customers, and supporting the sales team in achieving dealership goals. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Schedule appointments for sales representatives and follow up with leads to ensure customer satisfaction. Maintain accurate records of customer interactions and update the dealership's CRM system. Collaborate with the sales team to develop strategies for lead generation and conversion. Provide exceptional customer service and build rapport with potential clients. Assist in the development of marketing campaigns to attract new customers. We offer a competitive salary, benefits package, and opportunities for professional growth within our dealership. If you are passionate about customer service and eager to contribute to a dynamic team, we encourage you to apply. Requirements Excellent communication and interpersonal skills. Strong organizational and time management abilities. Proficient in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Previous experience in a customer service or sales role is preferred. Knowledge of the automotive industry is a plus.
Responsibilities
The Service Support Representative will handle inbound and outbound communications, engage with potential customers, and support the sales team. Key tasks include responding to inquiries, scheduling appointments, maintaining records, and collaborating on lead generation strategies.