Service Support Senior Coordinator at Vertiv

Islamabad, Islamabad Capital Territory, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle, Service Contract Management, Invoicing, Accounts Receivable, Tax Filing, Inventory Management, Warranty Administration, Shipment Handling, Communication Skills, Relationship Management, Time Management, Independent Work

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc.) • Service Contract loading and tracking on oracle. • Managing invoices and on time submission to all customers. • AR follow-ups on payments. • Invoice reporting for tax filing. • OPF and EPR creation for Internal and external suppliers. • Shipment handling for all service Spares orders. • Issuance of SR and CE assigning. • Handling DPG warranty and ASP performance TAT. • Handling spares inventory movement and replenishment. • Handling warranty cases for 3 phase, thermal and monitoring items. • Handling of repair cases for rectifier warranty. Qualifications: Required/ Minimum Qualifications: * Bachelor's Degree at minimum with at least 5-7 years' experience. * Excellent written and oral communication skills * Language skills: English * Work experience on oracle Personal skills * Can perform work Independently. * Strong willingness and availability to navigate through internal processes. * Good relationship building and management skills with the ability to foster long-term relationships with internal and external customers. * Pro-activeness with positive team spirit. * Self- motivated. * Time management skills. Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

Manage service and warranty administration, including contract loading, invoicing, and financial reporting. Oversee spares inventory movement, shipment handling, and the resolution of warranty cases for various technical items.