Service Tech- Rye, NH at Diesel Direct Inc

Rye, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC, Troubleshooting, Diagnostic Skills, Communication, Time Management, Gas Fitting, Preventative Maintenance, Customer Service, Inventory Management, Safety Protocols, Emergency Response, Installation, Repair, Service, Physical Ability, Sales

Industry

Oil and Gas

Description

The Service Technician installs, maintains, and repairs heating and cooling systems. Success in this role is demonstrated by accurate diagnostics, timely and professional service, and clear communication with both customers and office staff. As a representative of Atlantic Fuels, the driver helps uphold the company's reputation for professionalism, reliability, and service. This position contributes to the growth of the division by providing excellent service, and identifying upgrade opportunities and ensuring consistent preventative maintenance. Responsibilities and Duties: • Install, service, and repair NC units and oil or gas heating systems in residential and light commercial settings. • Perform gas checks and provide service for propane systems. • Complete scheduled system cleanings thoroughly and efficiently. • Communicate clearly with customers, providing updates and recommendations as needed. • Coordinate with manager and office staff regarding changes in scheduled maintenance or unexpected issues. • Assist with promoting and selling cleanings, equipment upgrades, and new installations during service visits. • Maintain and track inventory in assigned service vehicle. • Submit purchase orders and order supplies from supply houses as needed. • Accurately document work performed and submit required reports in a timely manner. • Follow all safety protocols and ensure compliance with company and industry standards. • Respond to emergency service calls, including system failures, boiler breakdowns, and urgent heating or cooling issues. • Participate in the on-call rotation as assigned. • Other duties as assigned. Qualifications: • 2+ years of relevant service or HVAC experience. • NH Gas Fitter license • Strong troubleshooting and diagnostic skills. • Independent, self-driven work ethic with strong time management skills. • Effective communication skills with both co-workers and customers. • Physical ability to work in tight spaces, climb ladders, kneel, crouch, and lift/move 50-75 lbs. • Participation in the on-call rotation. Physical requirements: o Frequent walking, standing, kneeling, crouching, crawling, and climbing. o Frequent use of hands and arms to reach, feel, handle, or pull. o Ability to work in tight spaces o Ability to lift/move 50-751b objects Preferred: o DOT Medical Card, or willingness to obtain. o CDL with Tank and Haz-Mat endorsement, or willingness to obtain. o NORA Silver Oil Heat Technician Certificate. o NH Voluntary Heating Technician Certification. o A/C experience or certifications.

Responsibilities

The Service Technician installs, maintains, and repairs heating and cooling systems while providing excellent service and identifying upgrade opportunities. This role requires clear communication with customers and office staff to ensure timely and professional service.