Service Technician at ADT Security

Morrisville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Configuration, Programming, Fire Detection Service, Carbon Monoxide Detection Service, Networking, Hosted Video Solutions, Access Control, Wired Technology, Wireless Technology, System Validation, Customer Service, Verbal Communication, Technical Aptitude

Industry

Security and Investigations

Description

About Us: At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? * Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. * Follow and complete required processes of wired/wireless technology and connection procedures. * Test and validate system signals/communication with central monitoring to properly establish service. * A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. * You will work in a dynamic, collaborative environment, working closely with customers and coworkers. * This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? * Service experience * Technical aptitude * Strong verbal communication * Customer focused and customer driven mindset * Thrive in the face of uncertainty * Valid driver's license * High School degree or the equivalent What’s in it for you? * Full benefits on the 1st of the month after 31 days of employment * Casual, yet energetic and engaging work environments * Medical, Dental, Vision, 401(k) with employer matching * Paid vacation time (We all need to recharge) * Tuition reimbursement, employee referral bonuses * A culture of coaching, development and career growth opportunities Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance. Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here [https://jobs.adt.com/working-at-adt/].

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Responsibilities

The technician is responsible for troubleshooting, configuring, and programming security and site automation solutions. This includes servicing fire, carbon monoxide, and access control systems while providing direct support to customers at their locations.