Service Technician - Advanced at ADT Security

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, System Configuration, Programming, Fire Detection Servicing, Carbon Monoxide Detection Servicing, Networking, Hosted Video Solutions, Access Control, Wired and Wireless Technology, Customer Service, Technical Aptitude, Verbal Communication

Industry

Security and Investigations

Description

About Us: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com [http://www.adt.com/] or follow us on Twitter [https://twitter.com/ADT], LinkedIn [https://www.linkedin.com/company/adt], Facebook [https://www.facebook.com/ADT] and Instagram [https://www.instagram.com/adtsecurity/?hl=en]. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? * Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. * Follow and complete required processes of wired/wireless technology and connection procedures. * Test and validate system signals/communication with central monitoring to properly establish service. * A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. Qualifications - External What are we looking for? * Service experience * Technical aptitude * Strong verbal communication * Customer focused and customer driven mindset * Thrive in the face of uncertainty * Valid driver's license * High School degree or the equivalent What’s in it for you? * Full benefits on the 1st of the month after 31 days of employment * Casual, yet energetic and engaging work environments * Medical, Dental, Vision, 401(k) with employer matching * Paid vacation time (We all need to recharge) * Tuition reimbursement, employee referral bonuses

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Responsibilities

The technician is responsible for troubleshooting, configuring, and programming security and site automation solutions. Key tasks include servicing fire, carbon monoxide, and access control systems while ensuring proper communication with central monitoring.