Peoples Ford Bootle are seeking a dedicated individual to join as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Ford products and services. This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

QUALIFICATION:

• Service Technician Level 3 - Typical duration 36 months + EPA (End Point Assessment) period

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems.
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments.
• Participate in equipment installations and upgrades under supervision.
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately.
• Collaborate with team members to ensure timely completion of service requests and projects.
• Follow safety protocols and guidelines to maintain a safe working environment.
• Document service activities, including work performed, parts used, and customer interactions.
• Attend training sessions and workshops to enhance technical skills and product knowledge.
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations.
• Assist with inventory management, including tracking parts and supplies used during service operations.