Service Technician - Auckland at Downer Group

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Copper Networks, Fibre Networks, Jointing, Fault-finding, Interpreting Plans and Drawings, Project Delivery, Customer Relationship Management, Safety Management, Rigging, Network Maintenance

Industry

Civil Engineering

Description

TE KŌWHIRINGA | THE OPPORTUNITY Downer is seeking a skilled Telecommunications Service Technician to join our Auckland team, supporting the delivery, maintenance and fault response of critical telecommunications infrastructure across New Zealand. In this hands‑on role, you’ll work across service and project environments, taking ownership of allocated sites and ensuring networks are installed, serviced and maintained safely, efficiently and to a high standard. You’ll work closely with Field Managers, engineers and customers while playing a key role in keeping communities connected. On‑call and call‑out work forms part of this role. This is a great opportunity for a technician who enjoys variety, takes pride in quality workmanship, and wants long‑term career stability with a leading infrastructure business. NGĀ PŪKENGA MATUA | WHAT WE’RE LOOKING FOR You’re a practical, safety‑focused technician who enjoys problem‑solving and working independently in the field. You’ll bring: * Minimum 3 years’ experience in the telecommunications industry, ideally across copper and/or fibre networks * NZQA Level 3 Telecommunications qualification or equivalent industry experience * Experience with jointing, fault‑finding equipment and interpreting plans and drawings * Strong service and/or project delivery experience * A proactive approach to faults, call‑outs and site ownership * Commitment to Zero Harm, safe work practices and quality outcomes * Clear communication skills and the ability to build positive customer relationships * Full clean New Zealand Driver’s Licence * Willingness to participate in a 24/7 on‑call roster Rigging or additional network certifications are an advantage but not essential. NGĀ PAINGA O TE MAHI KI DOWNER | WHAT WE OFFER At Downer, we know our people are the key to our success. In return for your skills and commitment, we offer: * Stability: Long‑term, secure employment with a leading trans‑Tasman infrastructure company * Career Development: Ongoing training, upskilling and clear career pathways * Tools of Trade: The equipment and systems you need to do the job right * Wellbeing: A strong Zero Harm culture, free confidential counselling for you and your immediate whānau, Marram healthcare benefits and discounted holiday homes * Rewards: Competitive remuneration, overtime and call‑out allowances * Inclusion: Access to employee networks such as StandOut, Fetu Pasifika, EmpowerHER and Wāhine Kotahitanga * Perks: Perks@Downer discounts on health insurance, gyms, travel, retail and more You’ll be part of a supportive team that looks out for each other and takes pride in the work we deliver. KO WAI MĀTOU | ABOUT ENERGY & UTILITIES Downer’s Energy & Utilities business is an integrated trans‑Tasman team delivering services that connect communities to essential networks and infrastructure. We design, build, operate and maintain critical assets across water, electricity, telecommunications, industrial and power generation sectors. Downer is an inclusive employer that values diversity and welcomes applications from people of all backgrounds, experiences and cultures. ME PĒHEA KI TE TONO | HOW TO APPLY Please submit your application online via the advertisement. Email applications will not be accepted.

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Responsibilities

The technician is responsible for the delivery, maintenance, and fault response of critical telecommunications infrastructure across Auckland. This includes installing and servicing networks while managing allocated sites and participating in a 24/7 on-call roster.