Service Technician at Castleworks Home Services Company

Thousand Oaks, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

37.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Plumbing Diagnosis, Residential Plumbing, Commercial Plumbing, Sales Ability, Customer Service, ServiceTitan, Problem Solving, Payment Processing, Inventory Management, Safety Compliance

Industry

Specialty Trade Contractors

Description

Description $27.00 - $37.00 Plus Commission Opportunity! Plumbing Service Technician Are you a skilled plumber who's just as comfortable closing a sale as you are cracking a wrench? Thousand Oaks Plumbing is looking for a Plumbing Service Technician who delivers top-notch residential and light commercial service — someone who diagnoses issues accurately, presents solutions clearly, and leaves every customer better off than they found them. You'll use ServiceTitan to manage jobs, estimates, invoicing, and payment collection, and you'll take pride in professional workmanship, safety, and getting the job done right. What You'll Be Doing Diagnose and resolve plumbing issues in residential and light commercial settings Perform repairs, replacements, and installations to code and company standards Conduct thorough system evaluations and present repair/replacement options to customers Sell recommended services, repairs, and upgrades using approved pricing and sales processes Deliver clear, professional communication and excellent customer service Document jobs, estimates, photos, and notes accurately in ServiceTitan Collect payments and process transactions accurately Keep your service vehicle, tools, and parts inventory clean, organized, and stocked Follow all safety procedures, company policies, and applicable plumbing codes Requirements What We're Looking For Proven experience as a Plumbing Service Technician Strong working knowledge of residential plumbing systems and fixtures Proficiency with ServiceTitan Demonstrated sales ability — presenting options and closing recommended work Excellent communication, customer service, and problem-solving skills Valid California driver's license and acceptable driving record per company policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities

Diagnose and resolve plumbing issues in residential and light commercial settings while performing repairs and installations to code. Present repair options to customers and use ServiceTitan to manage estimates, invoicing, and payments.