JOB DESCRIPTION:

We are seeking a Copier/Printer Technician to install, maintain, and repair copiers, printers, and multifunction devices (MFDs) for our clients. The ideal candidate will have strong technical expertise, problem-solving skills, and excellent customer service abilities to ensure minimal downtime and optimal performance of office equipment.

REQUIREMENTS:

Ø Proven experience as a Repair Technician, or similar role.
Ø Strong knowledge of electro-mechanical systems, digital printing technology, and network connectivity.
Ø Ability to read technical manuals and schematics.
Ø Excellent troubleshooting and problem-solving skills.
Ø Strong communication and customer service skills.
Ø Valid driver’s license and reliable transportation (for field service roles).
Ø Certification in printer/copier repair or relevant technical training is a plus.

PREFERRED QUALIFICATIONS:

Ø Experience with printers or production printers.
Ø Knowledge of IT networking (TCP/IP, print servers, cloud printing).
Ø Ability to lift heavy equipment (50+ lbs).

Ø Install, troubleshoot, and repair copiers, printers, and multifunction devices (MFDs)
Ø Perform preventive maintenance to ensure equipment longevity.
Ø Diagnose mechanical and software-related issues efficiently.
Ø Provide on-site and remote technical support to clients.
Ø Replace defective parts and calibrate machines for optimal performance.
Ø Maintain accurate service records and inventory of parts.
Ø Train end-users on basic machine operations and maintenance.
Ø Collaborate with sales and support teams to recommend upgrades or replacements.
Ø Stay updated on the latest copier/printer technologies and troubleshooting techniques.