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Service Technician Dispatcher at trademark hoist & crane
Pomona, California, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Communication Skills, Administrative Skills, Typing Skills, QuickBooks, Multitasking, Verbal Communication, Written Communication, Microsoft Office

Industry

Description
Service Technician Dispatcher Trademark Hoist and Cranes Job Summary Trademark Hoist and Cranes is seeking a highly organized Service Technician Dispatcher to coordinate and schedule service technicians for customer appointments. Prior knowledge of crane or hoisting operations is not required, but strong organizational, communication, and administrative skills are essential. The ideal candidate will manage the scheduling calendar, dispatch technicians efficiently, and handle office tasks, including QuickBooks data entry. Key Responsibilities Schedule and dispatch service technicians based on availability and priority. Maintain an organized calendar of service appointments and events. Communicate with customers to confirm appointments and provide updates. Enter job details, invoices, and financial data into QuickBooks. Answer phone calls and emails regarding service requests and scheduling. Coordinate with the team to ensure timely service completion. Keep accurate records of dispatched jobs and technician statuses. Qualifications Previous dispatching, scheduling, or administrative experience preferred. Strong typing skills and proficiency in QuickBooks. Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, Outlook) is a plus. Work Environment Office-based role with a structured Monday–Friday schedule. Collaborative team environment with growth opportunities.
Responsibilities
The Service Technician Dispatcher will coordinate and schedule service technicians for customer appointments. This includes managing the scheduling calendar, dispatching technicians efficiently, and handling office tasks such as QuickBooks data entry.