Start Date
Immediate
Expiry Date
04 Dec, 25
Salary
0.0
Posted On
05 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
Description:
The field service technician is responsible for installation, startup, troubleshooting of equipment during field visits or dispatches to customers’ facilities. Technicians are responsible for managing projects on a day-to-day, and week-to-week basis. This includes diagnosing errors or technical problems, determining proper solutions, and customer support. This position requires travel throughout the country.
Responsibilities:
· Provide service and customer support during field visits or dispatches
· Manage workflow and daily job goals
· Manage all on site installation, repair, maintenance and test tasks
· Diagnose errors or technical problems and determine proper solutions
· Produce timely and detailed service reports
· Document processes
· Operate vehicle in a safe manner
· Follow all company procedures and protocols
· Cooperate with technical team and share information across the organization
· Comprehend customer requirements and make appropriate recommendations
· Build positive relationships with customers
· Overnight travel throughout the country.
· Debug and problem solve in a fast paced environment
· Communicate clearly
· Understand the importance of customer service
· Live somewhere easily accessible to airports
· Manage crew and delegate tasks accordingly
· Other assigned by manager as necessary
Requirements:
· Safety Sensitive position
· Mechanically inclined
· 100% travel
· Ability to troubleshoot, test, repair and service technical equipment
· Ability to work flexible shifts and to adapt to changing work schedules
· Familiarity with mobile tools and applications
· organizational skills
· Basic computer skills
Experience:
· Able to read blueprints
· Technical degree or certification
· Auto mechanic, carpenters, HVAC, engineers
· field service experience (preferred not required)
Job Type: Full-time
Benefits:
Willingness to travel:
Work Location: On the roa
How To Apply:
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