At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.
Join our dedicated team of leading experts in the battery industry.

QUALIFICATIONS:

All our Field Service Technicians receive full battery training, but a strong foundation and background in the following will set you up for success:

• Mechanical / electrical aptitude
• Previous experience in a technical or customer service-related role
• Strong communication skills with the ability to provide clear explanations
• Good problem solving / troubleshooting skills
• Solid customer service focus and experience creating a positive customer experience
• Ability to identify opportunities to advise / support the customer, upsell and cross-sell would be beneficial

Other Considerations…

• Valid Class 5 driver’s license required with a clean driving record.
• Must be willing and able to frequently lift and/or move vehicle/industrial batteries
• Background checks including criminal checks, driver’s abstract and employment references will be requested

East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.

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RESPONSIBILITIES:

As a you start your career as a Technician, you will spend your day on the road providing high quality service directly to East Penn Canada customers

YOU WILL BE ACCOUNTABLE FOR:

• Completing battery & charger inspections, maintenance & reports
• Inspecting & performing minor repairs on battery cables, connectors & accessories
• Reporting on & recommending follow up for additional repairs
• Conducting pre-delivery inspections & installations of battery monitoring devices
• Installing, inspecting, repairing & testing watering systems
• Preparing batteries for transportation