ABOUT THE COMPANY

Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running – 24 hours a day, 7 days a week, 365 days a year.
Our recent growth and continued success stems not only from being highly trained experts in our craft, but also from our most important values: integrity and innovation. These values are a big part of who we are and how we work. We are committed to always doing the right thing for the job, for our customer and most importantly, for our people and each other. To learn more about Uptime Industrial and the core values that shape our company today, visit https://www.uptimeindustrial.com/about/.

Reporting to the Electrical Service Manager, the Service Technician, Electrical is responsible for executing personal work at a high level of quality and managing customer communication, personal and site safety, customer experience, and vendor relationships to ensure a high level of performance. Duties will range from planned work order execution to troubleshooting and repairs. You will be responsible for diagnosing and ensuring client concerns are resolved in a timely manner.

Key responsibilities include, but are not limited to:

• Travel to various customer sites to perform scheduled maintenance, respond to emergency calls, and troubleshoot equipment;
• Participate in the on-call rotation;
• Identify and recommend upgrades and services based on customer needs;
• Provide exceptional customer service skills, ensuring quality and expectations are met;
• Generate quotes for small repairs, services and minor projects;
• Complete daily equipment inspections, safety reports, timesheets, and Field Level Risk Assessments.