COMPANY OVERVIEW

We are a leading exterior renovation company specializing in roofing, siding, eavestrough, windows, and doors. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled and dedicated Service Technician to join our team.

QUALIFICATIONS:

• Construction Background: Proven experience in construction, particularly with exterior renovations.
• Certifications: Clean Driver’s Abstract and Working at Heights Certificate (willing to train if necessary).
• Comfortable at Heights: Ability to work safely and efficiently at heights.
• Customer Service Skills: Strong communication skills and ability to interact professionally with customers.
• Sales Ability: Capable of selling services and upselling additional work to customers.
• Self-Sufficient: Ability to work independently, manage time effectively, and complete tasks with minimal supervision.
• Travel: Ability to travel as necessary to perform required duties.

• Diagnose and Repair: Identify and fix issues related to exterior components, including roofing, siding, eavestroughs, windows, and doors.
• Customer Interaction: Engage with customers to understand their concerns, explain required repairs, and offer solutions. Ability to sell additional services or upsell into a full job.
• Lead and Consult: Take the lead in assessing issues, providing expert consultation, and offering pricing for the necessary work.
• Independent Work: Work independently to pick up and transport materials, and ensure completion of tasks without constant supervision.
• Quality Assurance: Conduct follow-up inspections on recently completed jobs to ensure quality, address any issues and communicate any findings.
• Small Projects: Take on and efficiently manage small jobs, providing high-quality service and attention to detail.
• Payment Processing: Handle payment transactions, including cash, debit, and credit card payments.