SERVICE TECHNICIAN at Hastings Water Works, Inc

Brecksville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Detail Oriented, Technical Skills, Mechanical Skills, Problem Solving, Organizational Skills, Plumbing Knowledge, Electrical Knowledge, Pool Equipment Repair, Project Management, Independent Decision Making, Communication Skills, Accessory Installation, Maintenance Skills, HVAC Knowledge, Troubleshooting Skills

Industry

Recreational Facilities

Description

Description Basic Functions: Position requires at least one (1) year or more of hands-on experience and extensive knowledge related to; troubleshooting, repair and maintenance of electrical and heating/cooling (HVAC) equipment and plumbing. Must maintain a neat, clean appearance and demonstrate polite, professional behavior. Responsibilities: Provide excellent customer service Accessory installation and maintenance Perform jobs and make decisions independently Pool and spa equipment Service/Repairs/Installations Project management - ability to lead a crew while performing difficult jobs that require multiple people Perform accurate estimates in the field for standard parts and services Communicate with the customer regarding all services performed and clearly present all options for any required repairs, upgrades or other customer needs. Planning Activities: Work with Inventory Department to ensure vehicles are properly stocked for jobs Coordinate daily job schedules with Service Manager Ability to manage and coordinate Special Projects Maintain high level of organization to ensure jobs are completed efficiently Problem-Solving Activities: Ability to diagnose and repair pool equipment Ability to make independent decisions while acting in the best interest of the company as well as the customers Skills: Basic customer service skills Detail oriented Advanced technical/mechanical skills Problem solving and organizational skills knowledge of operating, maintaining and repairing pool equipment Ability to clearly present all options for any required repairs, upgrades or other customer needs Preferred: Plumbing and electrical knowledge Requirements Preferred: High School degree/GED Technical certifications Certified Pool and Spa (CPO) certification Essential: At least one year of advanced technical service, repair and maintenance experience Physical Demands/Work Environment: Physical Requirements/Essential Functions (ADA compliance): Please check all that apply to this position. Activity: (If more than 2+ hours per day)?Standing ?Sitting ?Walking ?Stooping ?Running ?Climbing ?Writing ?Filing ?Crawling ?Squatting ?Bending ?Twisting ?Balancing Lifting to include:?Up to 10 lbs. ?11-25 lbs. ?26-60 lbs. ?61-75 lbs. ?Over 75 lbs. ?Pulling ?Pushing ?Carrying Environmental Conditions:?Cold ?Heat ?Noisy ?Fumes ?Odors ?Mists ?Vibration ?Dust ?Wet and/or humid Sensory:?Hearing to converse ?Hearing to use the telephone ?Tasting/smelling ?Reading distance 1-5 feet ?Talking ?Reading distance 10-30 feet Driving:?Incidental driver ?Regular Driver Keying:?Occasionally (2-3 weekly hours) ?Right-hand dominant ?Frequently (2-3 hours daily) ?Left-hand dominant ?Continuously (4+ hours daily) Safety:List Specifics: Chemical safety Vehicle safety Daily use of chemicals May require working outside in extreme conditions Miscellaneous: This position will require overtime and/or weekend hours during peak/core season typically from April through October. Valid Driver’s License Pass a background check

Responsibilities

The Service Technician is responsible for providing excellent customer service, performing repairs and maintenance on HVAC and plumbing equipment, and managing projects. They must also communicate effectively with customers regarding services performed and options available.