Service Technician – Industrial Boilers Trainees (2) at Bosch Group

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Boiler Maintenance, Troubleshooting, Customer Relationship Management, Commercial Acumen, English Proficiency, Mechanical Engineering, Electrical Engineering, After-Sales Service, Service Contract Management, Spare Parts Sales, Commissioning, Supervision, Reporting

Industry

Software Development

Description

Company Description Robert Bosch East Africa is a growing region of the Bosch group present in Kenya. We operate in the business divisions of Mobility Aftermarket, Power Tools and Home Comfort. Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch! Job Description You will be required to perform after‑sales service for the Industrial Boilers business across East African countries while being based in Kenya. Engage in regular visits to industrial customers to strengthen relationships, enhance customer satisfaction, and build confidence in our service capabilities. Promote and sell service offerings including maintenance solutions, service contracts, and spare parts. Ensure consistent customer support, identify service opportunities, and contribute to long‑term business growth through reliable and proactive after‑sales engagement. Direct responsible for Boiler operation quality in area of intervention. Handle existing maintenance contracts Answer to customers' requests for troubleshooting Supervision and Commissioning of new Boilers Elaborate reports from each customer visit, with recommendations for spare parts and retrofits Close contact with Boiler experts in Germany Qualifications Required Knowledge, Competencies and Attributes Academic and Professional Qualifications: Bachelor's Degree or Diploma in Mechanical Engineering or Electrical Engineering is mandatory. Professional Experience: A minimum of 5 years of demonstrated professional experience in boiler maintenance and troubleshooting is required. Core Knowledge and Technical Skills: Boiler maintenance, installation, and troubleshooting Proven capability in customer relationship management and commercial acumen Proficiency in English language (speaking, reading, and writing) Demonstrated willingness and capacity to undertake frequent travel throughout African countries Additional Information By choice, we are committed to a diverse workforce Legal Entity: Robert Bosch East Africa Ltd.

Responsibilities

The technician will perform after-sales service for Industrial Boilers across East Africa, involving regular customer visits to strengthen relationships and promote service offerings like maintenance solutions and spare parts. Key duties include ensuring boiler operation quality, handling maintenance contracts, troubleshooting, and supervising the commissioning of new boilers.