Service Technician (Job Req #2025-351) at Ross Video

Hamburg, , Germany -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electrical Engineering, Mechatronics, Electronics, Programming Knowledge, PLC, Beckhoff TwinCat, Office Package, Network Knowledge, MS Windows, Signal Processing, Mechanical Work, Electrical Work, Soldering, Wiring, Crimping, CAD Technology

Industry

Broadcast Media Production and Distribution

Description

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you. Job overview: Carrying out the annual maintenance of all Spidercam systems in Germany and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations. The standard schedule for this role typically follows a Monday to Friday pattern, there may be occasions where additional hours are necessary, including evenings and weekends. The position is eligible for overtime compensation, and any extra hours worked will be compensated accordingly to meet business needs. Who you report to: Manager, Service Technician - Spidercam What we offer: Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here. What the job is all about: Administrative Activities Inventory management (ordering, etc.) Assisting in stock inventory Documentation Warehouse management Communication with customers, partners, suppliers and internal departments Maintenance work Mechanical and electrical check Carrying out safety-related tests International damage and fault repairs (support hotline) Implementation of upgrades (HW/SW), repairs Independent error analysis and correction Mechanical work Drilling, cutting, filing Reading mechanical plans/drawings Electrical work Soldering, wiring, crimping Reading electrical schematics Who you are: Technical College (in Electrical engineering, mechatronics, electronics) Min. 2 years of relevant work experience desired Programming knowledge is an advantage (PLC) Knowledge of Beckhoff TwinCat 2,3 is an advantage Office package Network knowledge Good operating system knowledge (MS Windows) Knowledge of signal processing (optical, electrical) Very good knowledge of German and English Basic knowledge of CAD Technology affinity Team player Safe, accurate and independent work Stress resistant/resilient Traveling Communicative High willingness to learn Analytical thinking Equity, Diversity & Inclusion At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Responsibilities

The Service Technician will carry out annual maintenance, upgrades, repairs, and support for Spidercam systems both in Germany and abroad. This includes inventory management, documentation, and communication with customers and partners.