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Service Technician at LeafGuard

Alpharetta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Warranty Service, Chargeable Service, Communication, Ladder Safety, Driving, Payment Collection, Work Order Completion, Photo Documentation, Equipment Inspection, Exterior Home Improvements, Gutter Installation

Industry

Construction

Description

Overview Provide exceptional customer service by performing timely warranty & chargeable services. Responsibilities Report to production manager Monday – Friday @ 7am to receive schedule. Execute warranty/Chargeable service work for customers on schedule. Call customers at start of day to provide ETA Communicate throughout shift to PM to resolve warranty/chargeable services on site. Collect payment and complete additional work orders on site. Upload before and after photos of job sites. Inspect/maintain recycle, steel and garbage bins at shop. Qualifications Minimum Skills and competencies: Experience with exterior home improvements. Confident on ladder up to 44’. Excellent written and verbal communication skills. Experience with face to face customer service. Ability to drive long distances safely. Valid Driver’s license. Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility. Desired Skills Gutter installation/service experience. Commercial driving experience. By submitting your application, you agree that it may be shared with our affiliated companies for consideration LeafGuard Holdings and its subsidiaries and affiliates, including Englert Inc. provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Service Technician will provide timely warranty and chargeable services to customers, reporting to the production manager daily for scheduling and updates. Responsibilities include communicating ETAs, resolving on-site issues, collecting payments, and completing necessary documentation like uploading photos.