ABOUT US

Peak RSG Services is an independent restoration company serving major Canadian markets. We specialize in emergency response, restoration, and reconstruction services for the insurance industry, backed by industry-leading claims management technology and a team of dedicated project managers and coordinators.
Our mission: To serve and delight our customers from the moment we receive their claim to the finishing touches of their home.
As part of The Peak Group of Companies—recipient of the HRD Best Place to Work Award in 2023, 2024, and 2025—we pride ourselves on a culture of innovation, teamwork, and customer-first service.

POSITION OVERVIEW

We are growing and have an immediate opening for a Service Technician in Calgary, AB. Reporting to the National Director, Operations, this role is 100% field-based and focused on small exterior repairs, deficiency reviews, and quality checks.

EXPERIENCE, TRAITS AND QUALIFICATIONS

• Minimum 3 years’ experience repairing roofing and siding.
• Knowledge of roofing, siding, and soft metals.
• Comfortable working at heights; valid fall protection certificate required.
• Customer-focused team player with a “can-do” attitude.
• Strong communication skills (verbal and written) in English.
• Proficient with computers and comfortable learning new systems.
• Experience with XactAnalysis and/or CRM systems is an asset.

• Conduct deficiency reviews with clients near the end of projects.
• Collaborate with project coordinators, installation managers and clients to address claim concerns.
• Assist clients with color selection and review of claim repair scopes.
• Perform site material matches to verify consistency and accuracy.
• Conduct siding validation tests and coordinate with suppliers for correct materials.
• Complete small roof, siding, and soft metal repairs.
• Provide prompt, courteous, and professional customer service at all times.
• Perform other duties as assigned by supervisors.