THE PERSON – QUALIFICATIONS, SKILLS AND EXPERIENCE

• Passionate, innovative, exciting initiatives delivered with consistency and excellent attention to detail
• Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
• Electrical, Mechanical or Plumbing/Gas Fitter trade qualified advantageous
• Fluent in the English language in order to communicate professionally with guests and team members
• Committed to personal development
• High attention to detail, flexible and efficient
• The ability to work at a fast pace both autonomously and as part of a team
• Ability to train and develop team members.

JOB PURPOSE STATEMENT

This varied and busy role will involve routine and reactive repair as well as general maintenance of the building and its assets. As part of the Engineering department, you will assist the team that looks after our customers both internal and externally.

RESPONSIBILITIES

• Carry out assigned tasks, including physical duties such as; lifting and transporting furniture and other equipment, climbing ladders, working in enclosed areas and pushing trolleys.
• Repair and maintain all electrical, mechanical, plumbing, kitchen and heating systems and associated equipment within the hotel in close co-ordination with the engineering leadership team.
• Respond to internal job request system (HOSTOS) in a timely manner.
• Inspect/repair/log plumbing deficiencies in all areas of the hotel.
• Work from the daily hand over reports which have been assigned by your manager and provide feedback when the work is completed.
• Check and maintain the efficiency of the hotel’s systems, plant and equipment.
• Inform your manager about equipment deficiencies, relevant stock control and spare parts as necessary.
• Comply with all systems, procedures and company policies.
• Be pro-active in developing your individual skills.
• Be self-motivated and perform to the highest level.
• Ensure you regularly attend communication meetings held within the department.
• Ensure planned training is completed.
• Ensure communication between Engineering and all other areas of the hotel is professional, efficient and thorough.
• Respond to and manage departmental change as required by the hotel, Hilton, government legislation or industry trends.
• Ensuring your grooming are in line with hotel policy.
• Respond to and manage departmental change as required by the hotel, Hilton, government legislation or industry trends.
• Assist with sustainability programs and drive projects to meet Hilton’s objectives.
• Any other duties assigned by the Assistant Chief Engineer/ Chief Engineer / General Manager.
• Co-ordinate and assist all external contractors as necessary.
• Keep the workshop clean and tidy.
• Perform call out and other duties which may be assigned to you.
• Flexible rostering as the business requires on rotating shifts.
• Respond directly to guest maintenance requests.
• Always have the guest and their comfort in mind in relations to your role and impact as Service Technician.
• Be respectful of our guest’s privacy ensuring their every request in this regard is strictly adhered to and their details remain confidential.
• Adhere to departmental operating expenses as laid out by your manager.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Workculture means:

• A uniform provided to you
• Free team member meals served fresh daily
• 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
• Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences
• Flexibility so you can Thrive and make space for what matters most
• Working alongside an experienced and dynamic leadership team in our hallmark property, this role provides an exceptional opportunity for growth and Hilton career progressio