Service Technician at SurfacePrep

Richardson, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Skills, Electrical Skills, Customer Service, Technical Support, Preventative Maintenance, Troubleshooting, Communication, Time Management, Safety Compliance, Report Creation, Equipment Repair, Training, Parts Ordering, Independent Work, Flexibility, Physical Stamina

Industry

Industrial Machinery Manufacturing

Description

Description We are seeking a skilled and motivated Service Technician to join our team. This role is responsible for installing, maintaining, and repairing surface preparation equipment at customer sites across the region and beyond. The ideal candidate is mechanically inclined, customer-focused, and comfortable with frequent travel. Service coverage for this role includes the South Region, with a strong focus on the DFW area and adjacent locations. Key Responsibilities Install, service, and troubleshoot surface preparation equipment at customer locations. Perform preventative maintenance and emergency repairs. Provide technical support and training to customers on equipment usage and care. Maintain accurate service records and documentation. Communicate effectively with customers, internal teams, and vendors. Ensure compliance with safety standards and company policies. Order new parts for repairs as needed. Utilize Microsoft Word and Microsoft Excel for creating and running reports. When not traveling, the technician is expected to work onsite at the Richardson, TX shop, focusing on equipment repairs, maintenance, and rebuilds. Requirements High school diploma or equivalent; technical certification or associate degree preferred. 2+ years of experience in mechanical, electrical, or industrial equipment service. Strong electrical skills including reading and understanding electrical drawings. Excellent communication and customer service abilities. Ability to work independently and manage time effectively. Willingness and ability to travel 50–75% of the time. Must have reliable transportation and a valid driver’s license. Ability to meet the physical requirements of the job which includes bending, lifting heavy equipment and working in confined spaces. Flexibility to adapt to changing schedules and customer needs. Benefits Medical, Dental, and Vision Insurance. 401(k) plan. Paid Time Off – 3 weeks first year accrued monthly. Paid Holidays. Company Paid Life Insurance. Company Paid Short-Term Disability. Company Paid Long-Term Disability. About Us SurfacePrep founded in 1956 is the largest national network of regional distributors of high-quality abrasive blasting media, specialty ceramics, and abrasive finishing equipment. We have 60 facilities across the U.S., Canada, and the UK all of which are focused on improving product quality, consistency, productivity, and profitability for our customers. These facilities and job shops are run by skilled experts who work closely with local manufacturers to develop the best possible solution for every process. We offer a complete selection of abrasive blast media, ranging from various types of aluminum oxide to steel shot and grit. We also provide parts, accessories, and tools to meet customer needs.

Responsibilities

The Service Technician is responsible for installing, maintaining, and repairing surface preparation equipment at customer sites. This includes performing preventative maintenance, emergency repairs, and providing technical support and training to customers.